What Data We Collect and Why
We collect the information you provide when registering — your name, contact details, and the wallet identifiers tied to your bKash, Nagad, or Rocket account. Transaction records are stored to process deposits and withdrawals accurately and to investigate any account disputes you raise. Device identifiers, IP
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addresses, and session data are logged automatically when you access the platform from a mobile browser or app. This helps us detect unauthorised login attempts and keep your account safe. We do not sell your personal data to third parties. Data is shared only with payment
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processors — such as the mobile wallet networks for bKash, Nagad, and Rocket — and with technical service providers who operate under confidentiality agreements. If you contact our support team, the conversation record is retained so we can follow up consistently. We retain your data for
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as long as your account is active and for a further period required by applicable financial record-keeping obligations. The exact retention period depends on your jurisdiction and the regulatory requirements applicable in your eligible region. You can request a copy of your stored data or ask
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us to close your account and delete your records by contacting us directly through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.